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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:



For product information or assistance:

For service inquiries or assistance:

For customer support or assistance:

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. HLLR customers may also use our toll free telephone support center to contact a service representative during regular business hours.


 Online Form

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment are you sending?

Complaint Problem Suggestion Praise

What aspect of our business do you want to comment on?


Enter your comments in the space provided below:

Tell us how to get in touch with you:

Please contact me as soon as possible regarding this matter.



Live Customer Care Center

Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.




 Mailing Address

Le Groupe HLLR inc.
Attention: Luc Ricard
182 De Martigny Ouest
St-Jerome, Qc, Canada
J7Y 2G3

Copyright © 2005 Le Groupe HLLR inc -- All Rights Reserved